Important! In case you need reinforced resources or support to broaden your service offerings to your customers- then with FTS you can get :
Each software is as good as the company that implements and supports it.
The services that FTS offers aim our customers to be sure that their investments in integrated information system are guaranteed through continuous improvements and supports of the relevant system.
The team of FTS has the professional experience and the knowledge to supply various services during the process of choosing and implementing IT solutions:
Analysis of the organization including information gathering, readiness assessment, customer preparation list, proposed assessment questionnaire for choosing an IT system, ROI analysis.
Analysis of current hardware and software infrastructure in the context of new business system deployment including: preparation of site requirements, performance benchmarking, sizing and scalability guidelines, hardware and software platform selection.
Development of specialised software systems and applications for integrated management and control of the resources, processes, document turnover and customer relation management in public and private organisations. System design, set-up and implementation of complex IT systems with multy-layer architecture, network of client - server type.
The main service role within the implementation frame including the following tasks:
Including training, training strategy, training evaluation.
A key role which influences the successful implementation of the project. The major responsibilities of the project manager are to:
Operating system and database platforms’ installations, application software installation, technical upgrade and data conversion, back-up and recovery strategy, system performance review.