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Sales

Increase productivity in the sales process

Short Overview

Engage more effectively and win more deals

Dynamics 365 Sales is part of Dynamics 365 series of applications. It is based on the former Dynamics CRM.

Free up more time for selling with a streamlined sales process that’s supported by familiar and cohesive tools and intelligent optimization.

Keep the focus on relationships with unified sales solutions and data across LinkedIn Sales Navigator and Dynamics 365 Sales.

Identify and replicate successful sales calls with conversation intelligence and help sales teams sell smarter.

Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.

Empower sellers to build relationships

With Dynamics 365 for Sales you can use built-in predictive analytics and digital intelligence to anticipate customer needs, personalise the sales process and sell more, faster. Get the most from your data. Pinpoint leading indicators and identify prospects with the greatest potential.

Focus on the right opportunities

Take action with confidence. Derive meaningful intelligence from large amounts of complex data to deliver simple to understand, actionable insights that are in context of the customer relationship.

Spend more time on selling, not on administration

Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence

Increase the impact of your sales

Reveal specific information about accounts and opportunities based on email, calendar, and Dynamics 365 data

Know your customer better than they know themselves

Understand customer behavior, trends, and potential value. Your sales team will be ready to build and develop customer relationships, regardless of how customers engage with you.

Easily collaborate and share

Increase revenue, boost productivity, gain key insights, and reduce costs when you automate your sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.

Create a culture that nurtures success

Accelerate your sales performance with real-time analytics based on historical data and predictive information. Inspire, onboard, coach, and motivate your team to achieve more through fun, engaging competitions.

Boost productivity and increase revenue

Enrich account, contact, and lead data with contextual third-party firmographics, news, and compelling events for both B2B and B2C business models.

Features

Sell smarter with contextual insights

Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.

Build relationships with authentic and personal engagement

Keep track of contacts and visualize relationships among contacts with interactive org charts.

Increase the impact of your sales

Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.

Boost sales productivity with seamless tools

Collaborate on deals across functions and geography with customer information and document sharing directly from Microsoft Teams, a modern hub for chat, meetings, documents, and business applications.

Accelerate sales performance

Help sales managers drive performance with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.

Who is this for?

SMB companies

Large organizations

Improved Customer Service

Get a closer look at Dynamics 365 Sales

Book a demo

Frequently Asked Questions

    What was the former name of Dynamics 365 for Sales?

    The former name of Dynamics 365 Finance was Dynamics CRM.

    Why customers choose Dynamics 365?

    Dynamics 365 takes a new approach to business applications to help manage specific functions, as for example:

    • Sales – Increase sales and digital intelligence to help sales people stay focused and work smarter.
    • Finance – Makes ordering, selling and invoicing and reporting easier.
    • Supply chain management – Optimize operations and utilize digital intelligence to grow at your pace.

    Contact us to learn more about other Dynamics 365 applications.

    Do Dynamics 365 apps really work together seamlessly?

    With a common data model across Office 365, Power BI,, ERP (formerly Microsoft Dynamics AX / NAV), CRM and many other cloud business applications, it will be so much faster and easier than ever before to deploy and integrate solutions.This evolution eliminates historical boundaries created by business applications like CRM and ERP.

Additional Resources & Learnings